From customer to partner
Christian Büttner considers his company to be well equipped for its role as a service and rental centre for Komptech. The workshop halls at its large site are big enough for machines and trucks, and are outfitted with ceiling cranes, work pits and extensive equipment. There is even a washing and tank station. Opitz has plenty of technical know-how. As Büttner notes, “I trained as an agricultural and construction machine mechanic, and have worked on machines since I was a kid. I’m interested in every technical detail, as well as in economic factors like throughput and consumption.” With a sweep of his arm across the site, he adds that he has a team of more than 70 people with a wide variety of qualifications.
Komptech machines are already familiar at Opitz. When they were getting into the green cuttings and wood treatment business in 2019, someone suggested to Büttner that he contact Karsten Runge. He did so, and soon rented a Crambo and later an Axtor in order to first get familiar with the shredders in actual use. A good three months later he decided to purchase both and add them to his machine park. His contract service business had taken off, and the Crambo and Axtor were what he termed “an ideal team,” not just for their own green cuttings processing, but also for customer jobs. Currently the company uses two shredders and a Multistar L3 screener for disposal work. Even so, before starting its Komptech Service Partner role, Opitz still gave its staff extra training with the aid of Komptech’s in-house training offerings.