Seven years ago degreed engineer Yvan Grepper took over operation of the family company from its founder, his father Peter Grepper. Today GETAG AG is celebrating its thirtieth anniversary. “Many of our customers have been loyal to us for years. They have come to expect reliable machines and high-quality service from us,” says Grepper. In order to provide this above-average level of service, the company regularly offers training and continued education for its employees. Whenever possible, GETAG technicians deepen their knowledge directly at the machine manufacturers’ facilities. Grepper particularly likes Komptech’s training programme. He notes, “Our relationship with Komptech is one of partnership, and is very, very constructive. They have clearly structured improvement processes in the event of technical issues. That helps us with our Swiss customers, who greatly appreciate it when their feedback is taken seriously and if possible incorporated into future machine series.”