Service is the winning card
This medium-sized sales enterprise offers companies, associations and municipalities machine solutions for the transportation, recycling and disposal of solid waste, and also assists customers by providing comprehensive service. GETAG and Komptech have worked closely together as partners for some 20 years.
“Ideas for Waste” is the GETAG motto, and as CEO Yvan Grepper explains, “In matters of waste disposal, processes and machines are a big part of it, but only part. Know-how and creativity make up the rest.” The company therefore offers not just machines, but also user training, maintenance, and troubleshooting service, and keeps an extensive stock of spare parts on hand. With 22 employees, GETAG is one of the largest providers of its kind in Switzerland. Grepper: “Our service organization is our winning card. We can react very quickly. We’re at the site the next day by the latest and already have the necessary spare parts with us.”
Shared success
Seven years ago degreed engineer Yvan Grepper took over operation of the family company from its founder, his father Peter Grepper. Today GETAG AG is celebrating its thirtieth anniversary. “Many of our customers have been loyal to us for years. They have come to expect reliable machines and high-quality service from us,” says Grepper. In order to provide this above-average level of service, the company regularly offers training and continued education for its employees. Whenever possible, GETAG technicians deepen their knowledge directly at the machine manufacturers’ facilities. Grepper particularly likes Komptech’s training programme. He notes, “Our relationship with Komptech is one of partnership, and is very, very constructive. They have clearly structured improvement processes in the event of technical issues. That helps us with our Swiss customers, who greatly appreciate it when their feedback is taken seriously and if possible incorporated into future machine series.”
It all started with a Terminator
Komptech’s constant desire to improve its products brought the two companies together some 20 years ago. Peter Grepper drove to Austria to see the first Komptech Terminator, which at that time was still under testing. But its performance didn’t convince him, and he discussed his suggestions for improvement with Komptech technicians. They incorporated the ideas into the machine, and the modified version was shown to a Swiss customer. The demonstration went well, but the customer also had some change requests. Komptech agreed to respond and the customer immediately ordered the machine. That same customer now has the fifth machine at his site. Yvan Grepper: “Switzerland has a fragmented disposal structure. It’s simply not economical to run multiple machines for at most 20,000 or 30,000 tonnes of material. As an all-rounder, the Terminator is the perfect solution for the Swiss market.” He adds with laugh, “Measured by area and population, Switzerland probably has the highest density of Terminators in the world.”
„Our goal is to make the world a little greener.“
Yvan Grepper
A look ahead
Yvan Grepper considers both his own company and Komptech well equipped for future collaboration. As environmental rules tighten, GETAG is very glad that Komptech is investing in electrification and efficiency improvements for their machines. Grepper also welcomes the Komptech Rental programme, and intends to offer it to Swiss customers in the coming year. “I’m convinced that together, every day we can make the world a little greener,” he says.
More news
Increased efficiency thanks to new machines
Hallesche Wasser und Stadtwirtschaft GmbH relies on new machines from Komptech for shredding waste wood and green waste. The machines are also used for processing bulky waste and cardboard tubes.
As a full-service provider for the recycling industry, the Styrian company Komptech was naturally represented at IFAT in Munich, the world’s leading trade fair for water, sewage, waste and raw materials management. Numerous customers and interested parties from all over the world visited the stand to find out more about the new “Industrial” division and the new Equalizer product.
Komptech With New ‘Industrial’ Division
Komptech GmbH is positioned as an all-in vendor for the recycling industry. In addition to its technological solutions for the reclamation of biogenic waste, the company has how placed a second performance focus on the processing of mixed waste streams.The mobile, semimobile and stationary systems in the new ‘Industrial’ division are not just technically, but also visually distinct. Instead of green the machines are finished in anthracite. Komptech is showing the first new product in the Industrial line, the Equalizor shredder, at IFAT at its booth 405/504 in Hall B6. It will be available for purchase starting in 2025.
New Times, new opportunities – Komptech at IFAT 2024
As a leading provider of environmental technology solutions, Komptech will once again be exhibiting at IFAT 2024 in Munich from 13 to 17 May, presenting a new product development alongside existing products and solutions.
Terminator xtron impresses with great versatility
The Terminator xtron’s special shredding unit offers a wide range of applications for mixed waste, waste wood and green waste. A powerful hydraulic drive, simple operating functions and a spacious shredding chamber ensure efficiency and flexibility.
Komptech builds new headquarters in Frohnleiten
In February 2024, we are starting the construction of our new building to expand our existing site in Kühau, Frohnleiten. As a “place for opportunities”, the new office building will create a professional working atmosphere in line with the latest and highest standards.
